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Customer service and telephone ethics  N25,000

Good customer service is vital for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money. Simply put, the higher quality customer service you provide, the higher level of customer satisfaction you will enjoy, and tha will translate into repeat business and more revenue. The 1- day training programme by Adoney Associates Limited will equip the participants with knowledge and skills to deliver exceptional customer service.

Course Content:

-service and customer service
-customer service quality
-customer service and organization
-customer success
-measuring customer satisfaction
-word of mouth
-customer experience
-handling telephone calls
-dealing with angry customers
-British standard institute (code of practice)
-customer code of practice and organizations
-Institute of Customer service
-service failure and recovery
-follow up
At the end of the training, participants will be able to:
-Identify the benefit of great customer service
-Recognize barriers to the delivery of outstanding customer service
-Adapt to specific customer behavior styles
-Demonstrate how to measure customer-satisfaction levels and take corrective action if needed
-Develop a personal action plan to improve customer-service skills
-Use techniques for dealing with angry or upset customers

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

FOR WHOM

-Customer Service Managers
-Sales & Marketing Managers
-Customer Service Officers
-Sales & Marketing Executives
-Call Center Representatives
-Client Service Officers
-Relationship Officers
-Front Office Staff

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: 3, Faramobi Ajike Street, Anthony village, Lagos. Fee: N25,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited ACC. NO.4110014604 (SKYE BANK)

DATE: February, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186. adoneyassociates@aol.com or log on to www.adoneyassociates.com. www.facebook.com/adoneyassociates. Twitter: @adoneyassociate

Fundamental Selling Techniques  N45,000

Developing a sale properly makes it easier to focus on the best opportunities and helps you to manage your time well. It is achieved by doing the right things at the right time, in the right target accounts. It also involves your sales team’s thinking of different alternatives to the many sales issues. This programme will give a thorough grounding on the essential selling skills needed to manage most selling situations. It will also give your team the confidence to maximise on any sales opportunity in the future. It is practical, easy to follow yet challenging enough to ensure that they can take away new techniques to implement in their day-to-day sales role. This will greatly improve their chances of hitting their sales targets.

Training Benefits

  • Implement and effectively manage the customer relationship approach
  • Target your most profitable customers
  • Build the “info-structure” necessary to adapt to the ever changing market
  • Present yourself and your company to the customer with the greatest positive impact
  • Turn objections into sales opportunities
  • Stay on top of your customers’ needs by implementing an ongoing assessment program

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

Who Should Attend

All sales persons, customer service agents, technical personnel, and all employees who handle customers in the distribution channels of your organization. 

 Course content:

  • Develop powerful presentation skills
  • Define the benefits and impact of the customer relationship approach
  • Understand how to determine and sell to your most profitable customer
  • Learn what selling tactics work for which type of customer
  • Questions to ask to determine your customers’ needs
  • Know how to apply new problem solving and decision making skills to deal with objections
  • Develop a successful customer needs analysis program
  • Become a better seller by being a better listener
  • Sell benefits as opposed to selling features
  • Capitalize on the creativity of others
  • Use the most powerful closing techniques
  • Feed the pipeline – implementing effective prospecting procedures

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N45,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   February, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Digital Marketing Training N45,000

This one (1) day course provides an introduction to digital marketing and outlines the best practice in digital marketing principles and practices. The 1 Day training programme by Adoney Associates Limited will equip participants with the   knowledge and skills to deliver exceptional digital marketing.

Course content

SOCIAL MEDIA MARKETING

  • Facebook Blue Print
  • Twitter Flght
  • Instagram
  • Linkedin

SEARCH ENGINE MARKETING

  • SEO tactics
  • Paid search
  • Google Adwords

EMAIL MARKETING

  • Campaign platforms [Zoho, mailchimp, sending Blu etc]
  • Online form data gathering
  • Deliverability
  • Copy Writing

MOBILE MARKETING

  • Mobile Design
  • SMS
  • QR Codes

Digital Advertising & Affiliates

  • Affiliate Marketing
  • Retargeting
  • Ad Management

CONTENT MARKETING

  • Blogging
  • Webinnars
  • Video Marketing
  • eBooks
  • Pay Per Click

 

TRAINING BENEFITS:

The participants will be able to acquire vast knowledge in digital marketing in the area of email marketing, search engine marketing, mobile marketing, content marketing, social media marketing and others.

:

TRAINING METHODOLOGY
The training will be interactive. It will be delivered via lectures supported by group exercises, discussions, case study analysis.

 

FOR WHOM:

-business managers

-business owners

-entrepreneurs

-marketing personnel

 

Venue:  3, Feramobi  Ajike Street  by Idi-roko bustop, Anthony Village, Lagos

Time: 10am-4pm

Fee: N45,000 per participant .This covers the training materials ,lunch and certificate

10% discount for two or more participants from the same organization. Additional 5% discount for early registration

ACC. NAME: Adoney Associates Limited

 ACC. NO.    4110014604 (SKYE BANK)

DATE:  September, 2017 .

For more enquiry, call: 08023660697, WhatsAPP: 07046181186, 08033227628, 09096834184 or    adoneyassociates@gmail.com,   adoneyassociates@aol.com or log on to   www.adoneyassociates.com

 

BRANDING FOR SUCCESS TRAINING N45,000

Adoney Associates will be having 1-day marketing-related training on Branding that will equip participants with the knowledge and skills to deliver exceptional Branding for success training.

BENEFITS:

After the training, the participants will be able to:

-Create a solid brand image

-Learn how to improve brand visibility

-Discover innovative branding methods

-Better define organization brand

-Learn how to implement best practices for branding

-Leave the workshop with individualized blue print.

COURSE CONTENT

-Introduction and Overview

-What is branding

-Essential of branding

-Psychology of color

-Brand message package

-Brand management techniques

Methodology: Formal lectures, discussion, audio-visual and case study will be used to enhance the training.

Target audience:  marketing managers, marketing executives, business managers, business owners, company representatives and interested  individuals

Duration: 1-day

Time: 10 am – 4 pm  daily

Fee: N45,000 per participant.  15% discount for early registation  and 10% discount for two or more participants from the same organization. The fee covers tea break, certificate and lunch.

Acct Name: Adoney Associates Limited

Acct No:  4110014604  (Skye Bank)

Venue: . 3, Feramobi Ajike Street, Idiroko Bustop, Anthony Village, Lagos.

Date:   September, 2017.

For details, call : 08023660697, 09096834184,  WhatsApp: 07046181186, 08033227628 or adoneyassociates@aol.com,

www.adoneyassociates.com

Time and Stress Management            N50,000

Failure to maintaining high standards at work and home is the stress factor that we each encounter every day of our lives. One of the biggest reasons cited for an increase in stress-related illnesses are the increased demands on our time, particularly in the workplace. For many of us there is never enough time to cope with all the demands placed upon us. The 1 Day training programme by Adoney Associates Limited will equip participants with the knowledge and skills to deliver exceptional time and stress management training.

 

Training Benefits:

At the end of the training, participants will be able to:

-Manage their stress and time effectively

-Reduce the chances of stress-induced illness

-Become more effective in the workplace

-Learn BREAD method of managing stress

-Know the difference between time busters and time drivers

-Learn the techniques of stress and time management

Training Methodology:

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

For whom:

Everybody. We all experience stress in one form or another and we all need to manage our time effectively.

Venue: NECA HOUSE, Alausa, Ikeja, Lagos

Time:  10am – 4pm

Fee: N 50,000 per paticipant

 

Deal: 15% discount for early registration and 10% discount for two of more from the same organization. For details, book an appointment with us, we can visit you to explain more.

Acct. name: Adoney Associates Limited

Acct.no:  4110014604 (Skye Bank)

Date:  March, 2017.

For more enquiry, For more enquiry, call 08023660697, WhatsApp:  07046181186, 08033227628, 09096834184 or    adoneyassociates@gmail.com,   adoneyassociates@aol.com,  info@adoneyassociates.com or log on to   www.adoneyassociates.com

Credit Management          N50,000

When companies sell their products or services, they at times demand cash on or before delivery, but in most cases they allow delay in payment. Trade credit forms about one- third(1/3) of the current assets of any company and therefore affects the working capital. According to Richard Brealey and Stewarts C. Meyers, Management of the Trade Credit requires answers to FIVE set of questions:

  • On what terms do you propose to sell your goods or services?
  • What evidence do you need of indebtedness?
  • Which customers are likely to pay their bills?
  • How much credit are you prepared to extend to each customer?
  • How do you collect the money when it becomes due?

 

COURSE CONTENT:

Introduction to Credit Management (25% of the entire training is on Credit Management)
The origin of credit, its role and impact on the future

The Effects of Credit
The financial effects of credit on cost, profits, liquidity, and the effect of bad debts on profits

Credit Management

What is credit management?
Its objectives
Its relationship with Sales

Credit Policy
Define guidelines governing the operation of credit department and is divided into two parts:
Policies & Procedures

Credit Assessment
Evaluation of credit risk of customers through analyzing sources of information and interpretation of financial statements

Covers in two parts:
Establishing Creditworthiness

Basic information sources
In-depth information sources
Credit limits and terms

Credit Limit Review
Ad hoc and on-going review of customers

Debt Collection (75% of the entire workshop is on Debt Collection)

Cash Collection

Three parts to effective collection

 

Collection Policy- 8 Collection Procedure

1.Right attitude for collection

2.Negotiation skills

3.Right person for the job

4.11 Techniques

5.Telephone collection

6.Personal visits

7.Reminder letters

8.Post-mortem 

 

Debt Collection Agencies

Legal Actions

  • Planning stage
  • Process
  • Remedies

 

Case Studies

  • How to handle difficult customers

 

Training benefits:

In this workshop, the facilitator hopes to share his  practical experience in credit management, that is CREDIT ASSESSMENT AND RECOVERY, the 2 important components that would outline how to carry out the roles, functions and responsibilities appropriately to cope with the pressures, within or outside your organization, in handling professionally issues related to debt collection and ensure the company stays on course to achieving its goals.

  • Understand the meaning and reasons for Credit Management
  • Appreciate the important of credit policy in defining the objectives, function and responsibilities of credit department to achieve maximum profitability from trading.
  • Realise the need of credit assessment due to selective risk-taking in the interests of increasing overall profitability.
  • Establish a Collection Policy that not only ensure recovery of debts, but also provide follow up procedures in monitoring and collection of debts

 

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions, case study analysis.

Who must attend:

  • Credit Assistants, Executives & Managers
  • Finance,  Accounts & Admin. Executives and Managers
  • Executives to Senior Managers
  • Marketing Professionals in-charge of collection

 

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: 3, Faramobi Ajike Street, Anthony village, Lagos.   Fee: N50,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   March, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Business Negotiation Skills                  N45,000

The ability to negotiate effectively is a high priority competency for business people today. This course will guide you through the steps to learn the skills needed to plan and conduct a successful negotiation with a win-win outcome. Based on academic research, this course goes beyond the basics to teach you how to look for creative solutions that can “enlarge the pie” for everyone. Interactive exercises, relevant examples and small group discussions reinforce learning and keep the session interesting and fun.

Course content:

  • Learn how to recognize when negotiation is appropriate, and when it is not appropriate
  • Develop and implement an effective plan and strategy for a negotiation
  • Learn to recognize communication styles and how to communicate effectively during a negotiation
  • Develop skills to recognize the causes of resistance and how to deal with them
  • Use anchors and how to control the range of negotiation and make them work for you
  • Effectively escalate commitment
  • Understand when and why you may have to be willing to walk away
  • Know when to use or not use first offers, and how to make the right offer
  • Use bidding strategies and recognize the hidden messages behind bids and offers

 

Who Should Attend

Individuals from executive level to salespeople who engage in negotiating activities from major business deals for their companies to working with vendors will benefit from this course.

Training Benefits

  • Understand the importance of a win-win approach to negotiation
  • Determine your communication style and how to recognize the styles of others
  • Learn how to plan a negotiation and why a plan is important
  • Learn the stages of a negotiation
  • Explore effective methods for team negotiation
  • Learn key negotiation tactics
  • Learn how to negotiate major deals and how to handle customer returns or complaints

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis

 

Deal: 15% discount off for two or more participants from the same organization and early registration

  • Venue: NECA HOUSE, Alausa, Ikeja, Lagos. Fee: N45,000
  • Time: 10am – 4pm
  • NAME: Adoney Associates Limited ACC. NO.4110014604 (SKYE BANK)
  • DATE: April, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Crisis Planning for Business                   N60,000

Unplanned events can have a devastating effect on businesses. Crises such as fire, damage to stock, illness of key staff or IT system failure could all make it difficult or even impossible to carry out your normal day to day activities. At worst, you could lose important customers or even go out of business altogether. It is therefore necessary to identify potential risks, make preparations for emergencies and test how your business is likely to cope in a disaster.

BENEFITS:

After the training, the participants will be able to:

-Identify potential risks to business

-Make preparation for emergencies

-Test how business is likely to cope in a disaster

-Develop BCP to minimize disruption to business

-Review and update risk management plan

Course content

Day1

-Overview

-Risk management and BCP

-Types of Business risk

-Minimizing impact of risks on your business

Day2

-Create a written BCP

-Test and maintain your BCP

-BCP management

-Inspire continuity culture

 

FOR WHOM:

-Company directors

-Business owners

-Business managers

-Heads of department

-Interested individuals

-Potential entrepreneurs

FEE: N60,000

DURATION: 2-DAY

TIME: 10am -4pm  daily

DATE:  April, 2017.

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N60,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   February, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

 

Supply Chain Management                          N45,000

This Supply Chain Management Seminar helps participants meet management’s profit objectives. This onsite training helps provide supply chain management techniques to direct and coordinate staff in every aspect of purchasing operations. Participants discover new supply chain management approaches, gain the latest information on Material Requirements Planning (MRP), and Resource Requirements Planning, and much more.
Supply chain management has become tremendously important in an increasingly competitive marketplace. The term “supply chain” refers to the entire network of companies working together to design, produce, deliver and service products. While many companies focus on manufacturing and quality improvements within their organization, the best companies extend their efforts beyond their organization to encompass the entire supply chain. Most companies struggle with even the basics of balancing supply and demand in their supply chains. For example, supply chain professionals know sales and operations planning (S&OP) is important to your company. However, few companies can actually say they have a strong S&OP process in their business. This interactive training session can change that.

 

Course content:

  • Recognize Customer Service, Warehousing and Distribution
  • Planning, Performance measurements and data accuracy
  • Apply Inventory Management
  • Distinguish Procurement, Purchasing and supplier management
  • Recognize Demand Management, S&OP (sales and operations planning) and Production planning
  • Discover Forecast planning, execution and tracking
  • Acquire the knowledge to master Production Schedule and Rough-Cut capacity planning
  • Identify Capacity Planning, Resource Requirements Planning, Capacity Requirements Planning, Scheduling
  • Recognize Material Requirements Planning (MRP), Bill of Material (BOM), and Role of the Planner
  • Carry out Quality Management and Problem solving

 

Who Should Attend

This interactive training is designed for: senior level managers, materials managers, warehouse professionals, inventory control specialist, purchasing professionals, finance and accounting specialist, and transportation and traffic specialists. Plus, your vendors and suppliers can also benefit from the interactive discussions throughout this training session and you are welcome to invite them to your session.

 

Training Benefits

  • Apply supply chain system best practices
  • Discover how to increase purchasing efficiency through better inventory management
  • Produce an effective supply management program
  • Produce accurate inventory data
  • Evaluate customer service levels
  • Discover new supply chain management technology
  • Recognize how to substitute information for inventory
  • Design effective teamwork strategies with vendors and suppliers
  • Acquire the knowledge to collaborate with suppliers for better service
  • Determine how to reduce lead times coming and going
  • Recognize how to implement continuous improvement throughout the supply chain process

 

TRAINING METHODOLOGY :

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N45,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   May, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

 

Critical Thinking Skills for Leaders                   N50,000

This Critical Thinking course teaches critical thinking methods to generate new ideas, solve problems and make better decisions. Managers learn to implement team critical thinking skills. The course is customized to give direction for managers and supervisors to develop their ability to coach, mentor and integrate the use of critical thinking skills within their teams and departments.

Critical thinking is systematic thinking. Using a structured step-by-step process, critical thinking involves asking the right questions and expanding your understanding to improve both the process and the products of thinking. By understanding this process and developing the skills for critical thinking, everyone benefits. To maximize effectiveness, every manager must be able to incorporate critical thinking into their management process.

 

Course content:

  • Know how to apply the principles of thinking
  • Tap into personal and team true thinking potential
  • Using the Socratic Method of questioning to get answers and think through options
  • Capitalize on diversity in thinking and break down barriers to innovation
  • Determine how to ask the right questions and challenge assumptions
  • Understand how to apply new problem solving and decision making skills
  • Know how to expand perceptions about situations and problems
  • Use clear thinking to influence
  • Identify how to know what you don’t know
  • Capitalize on the creativity of others

 

Who Should Attend

Supervisors, managers and executives who want to build and expand their thinking skills to fully consider all sides of an issue and anticipate a broader range of possibilities. This course is for anyone required to handle both daily and “big picture” issues effectively.

Training Benefits

  • Learn more effective ways of thinking to generate new ideas, solve problems, make decisions and serve customers better
  • Using smart thinking to manage conflict, make presentations,and plan meetings
  • Shift to the most appropriate thinking style for any situation
  • Complete tasks faster, make fewer mental mistakes
  • Develop skills to deal with new problems and manage change effectively
  • Develop organizational strategies to maximize intellectual capital and strategies for improvement

 

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

 

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N50,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   May, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

 

Effective Sales Management                     N45,000

This training is intended as a practical guide on how to deal with the many challenges your sales management team . Managing people is challenging and by getting ideas on how to do this effectively you will be in a better position to fulfil your role and enjoy it.

The training will help managers improve and become good leaders and communicators. This will improve the management of a sales team and the targets that are set in a positive way.

Training benefits:

  • Leadership, management, sales planning and processes
  • Communication, development and motivating the team
  • Personal effectiveness and prioritisation
  • Managing change
  • Selling and managing through indirect channels

Who should attend?

  • Sales managers and supervisors
  • Those new to a sales management role
  • Those who would like a refresher
  • Those looking to move into an sales management role

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis

 

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N45,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   June, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

 

 

Budgeting for Managers                  N80,000

Budgeting for Managers training will teach the non-financial managers how to make budgeting a powerful, interesting tool rather than just numbers thrown on a page. Participants learn practical skills for assessing the current budget and costs, identifying organizational inputs and outputs, preparing for problems, and achieving financial objectives.

After this training managers will know how to develop and oversee a budget. They come away with an understanding of how a budget planning tool will help them to consistently meet and exceed their and the organization’s financial goals and expectations.

. Course content:

Day One

  • Assess your company’s present budget, manager’s budget, budget forms, pre-budgeting activity and budgeting process
  • Recognize inherent problems in the budgeting process
  • Evaluate how your budget plans allow for the occurrence of inherent problems
  • Distinguish the “must” elements of planning a budget
  • Evaluate your budget plans to determine if these elements have been addressed
  • Identify and define an organization’s outputs
  • Determine what controls those outputs
  • Verify the three kinds of organizational inputs
  • Integrate these inputs specifically to your organization

Day Two

  • Identify costs and cost drivers
  • Prepare for uncertainty
  • Recognize assumptions as powerful tools in overcoming uncertainty
  • Determine outside environmental factors and internal uncontrollable factors
  • Provide participants with tools to effectively communicate opportunities and problems in meaningful terms to bosses, peers and subordinates
  • Recognize the three sources of budget numbers
  • Specify the key questions that must be answered before revenue forecasting
  • Recall the principles of effective cost budgeting
  • Verify the different types of capital expenditures and how they should be justified
  • Formulate process for obtaining budget approval

 Who Should Attend

All management employees and their assistants who are involved in the budgeting process. 

Training Benefits

  • Recognize the principles, techniques and practices applicable to every business
  • Identify how budgeting principles, techniques and practices apply specifically to your business
  • Evaluate the use of your budget forms

TRAINING METHODOLOGY:

interactive discussion, case studies and practical exercises to help participants to learn to determine the sources of budget numbers, as well as how to verify different types of capital expenditures. They will develop the necessary skills  to deal with uncertainty as well as those necessary to forecast and plan.

 

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N80,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   June, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Building High Performance Team                       N80,000

This highly practical and interactive workshop will help you develop your teambuilding and team leadership skills. The programme will focus on building a high-performance team through various exercises and role-plays, and participative discussions by identifying and leveraging on:

  • Factors of individual performance
  • Factors of team performance

The session will help you to foster teamwork and enhance skills in raising energies, improving responsiveness, enhancing motivation through responsibilities and rewards and encouraging your team to work effectively with other teams.

 

Course content:

Day One

The Role of the Team Leader in Developing a High Performance Team

The Dynamics of High Performing Teams

Team Issues and Performance

Building Trust Between Team Members

Team Members and Individual Performance

Working Styles in Relation to Teambuilding:

Day Two

Welcome & Review

  • Identify your own key learning points from day 1

Managing Performance Through Feedback
The heart of leadership and the art of leadership is to be able to monitor and manage the performance of your team

  • Examine the skills of giving and receiving feedback
  • How to give less than positive feedback and keep your team motivated

 

Productive Team Meetings

  • Explore some of the ‘hidden’ elements to a successful meeting that go beyond normal company meeting disciplines.

Breaking The Paradigm
Another key element of a high performing team is their ability to operate creatively and to constantly challenge existing operational practices.

  • Explore paradigm paralysis and how to encourage your team to go beyond the obvious

Case Study – a Salutary Warning
Review a real-life case study in which the dangers of not following the guidelines of a high-performing team become all too apparent. The team will examine the case study and will ask what went wrong and how the situation could have been avoided.

Personal Application

Training benefits

  • Explore the Role of the Team Leader in Developing a High Performance Team
  • Develop your Team-building and Team Leadership Skills
  • Understand the Dynamics of a High Performing Team
  • Discuss how to Manage Performance trough Feedback

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis

FOR WHOM
Group leaders and assistants

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue:NECA HOUSE, Alausa,  Ikeja, Lagos.   Fee: N80,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   July, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Working Capital Management                         N80,000

Every business needs adequate liquid resources in order to maintain day-to-day cash flow. It needs enough cash to pay wages and salaries as they fall due and to pay creditors if it is to keep its workforce and ensure its supplies. Maintaining adequate working capital is not just important in the short-term. Sufficient liquidity must be maintained in order to ensure the survival of the business in the long-term as well. Even a profitable business may fail if it doesn’t have adequate cash flow to meet its liabilities as they fall due.

Working capital management involves the relationship between a firm’s short-term assets and its short-term liabilities. The goal of working capital management is to ensure that a firm is able to continue its operations and that it has sufficient ability to satisfy both maturing short-term debt and upcoming operational expenses. The management of working capital involves managing inventories, accounts receivable and payable, and cash.

 

Content

  • Definition of working capital
  • Cash management and decision-making
  • Different working capital profiles
  • Working capital ratios
  • Techniques to manage working capital
  • Cash management and liquidity
  • Cash flow and working capital
  • Investing methods
  • Cash flow forecast and analysis

 

Training Benefits

  • Understand the meaning of working capital
  • Appreciate what Working capital management relates to
  • Learn about some key liquidity ratios used to understand more about a business’ working capital position
  • Understand various techniques used to manage working capital

TRAINING METHODOLOGY
The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

Who should attend

Business and financial controllers, accountants, credit controllers and payment officers, internal auditors, accounting / IT business process owners, systems accountants, bank commercial teams, purchase teams. The course will be valuable to anyone responsible for managing any part of the working capital pipeline

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue:  NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N80,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   July, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Procurement Management Training  N45,000

This one (1) day course provides an introduction to Procurement and outlines the best practice in Procurement management principles and practices.

This course explores the procurement process; planning procurement and reviews the structure of contracts and options available for procurement. It also examines the tendering process, solicitation, probity, and how to evaluate tenders

course content

Day One

Introduction to Procurement

  • Procurement Process
  • Procurement Management Process
  • Procurement Management Plans
  • Procurement Planning
  • Make vs Buy Decision
  • 7 “Rights” of Procurement
  • Procurement Delivery Systems

Introduction to Contracts

  • Contract Systems
  • Contract Types
  • Contract Selection
  • Standard Form General Conditions
  • Contract Statement of Works

Procurement & Tendering

  • Objectives of Tendering
  • Solicitation
  • Tender Preparation
  • Tender Evaluation
  • Probity

Understanding Contracts

  • Things to note
  • Contract documents
  • Disclaimers/Releases/Indemnities
  • Order of Precedence

Audience

  • Project managers
  • Contract managers and administrators
  • Procurement professionals
  • Project engineers
  • Contractor’s design team

Benefits

  • Learn with practical applications that reflect real-life Procurements, particularly the challenges and potential problems encountered on a day-to-day basis
  • Explains how to run a successful procurement.
  • Explains the Tender process and how to manage a successful RFT/RFQ etc
  • Gain practical knowledge in the procurement phase of projects
  • Implement international standard for procurements
  • How to evaluate Tenders

TRAINING METHODOLOGY
The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA House, Alausa, Ikeja, Lagos.   Fee: N45,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   August, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Strategic Management of Human Capital N90,000

Course Overview

This latest programme in our HR series is designed for all senior HR professionals looking to take their role and department to a strategic and senior level within the organisation.

It focuses on how to create a well structured strategy to effectively manage the talent pool of the organisation and details how to communicate and get senior management ‘buy-in’. By highlighting the major obstacles that experts have already identified, it takes the role of HR beyond that of the HR Business Partner to the level of a corporate adviser in all commercial and company strategic decisions.

Simply put, the business of HR must be the business. This is a pre-requisite if HR wants to take a more substantial role in leading the organisation to commercial and personnel well-being.

Who should attend?

HR professionals who want to develop their skills to become an invaluable asset to the business and reach their potential as high-performers, including:

  • HR directors
  • Group HR managers
  • Senior HR business partners
  • HR controllers
  • HR managers and senior HR professionals

Day 1

.Module 1 – Understanding board level corporate and strategic decisions

Module 2 – Operating at a strategic level
Module 3 – Raising your commercial and financial awareness

.Module 4 – Educating businesses into the value of the human capital

Day 2

Module 5 – Influencing stakeholders and key decision makers

.Module 6 – Bringing the outside in: Research and external networking and its value

Module 7 – Driving cultural change programmes from the top down

Module 8 Demolishing the HR Ivory Towers

Module 9 Moving your HR team from reactive to proactive

Benefits

  • Innovative HR strategies and critique of outcomes.
  • Skills to plan and implement a coordinated approach to HR functions across an organisation.
  • Engage key stakeholders.
  • Implement methods to develop and monitor HR plans and align human resources with broader business objectives.
  • Knowledge of relevant legislation.
  • Differentiate situational/diversity needs and manage risk.
  • Consultation, problem-solving and organisational skills.
  • Develop strategic goals and participate in continuous improvement of HR consultancy services.
  • Originality, analytical thinking, and creative exploration of diverse HR concepts, e.g. methods of service delivery.

TRAINING METHODOLOGY
The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA House, Alausa, Ikeja, Lagos.   Fee: N90,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   August, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Digital Marketing Training N45,000

This one (1) day course provides an introduction to digital marketing and outlines the best practice in digital marketing principles and practices. The 1 Day training programme by Adoney Associates Limited will equip participants with the   knowledge and skills to deliver exceptional digital marketing.

Course content

SOCIAL MEDIA MARKETING

  • Facebook Blue Print
  • Twitter Flght
  • Instagram
  • Linkedin

SEARCH ENGINE MARKETING

  • SEO tactics
  • Paid search
  • Google Adwords

EMAIL MARKETING

  • Campaign platforms [Zoho, mailchimp, sending Blu etc]
  • Online form data gathering
  • Deliverability
  • Copy Writing

MOBILE MARKETING

  • Mobile Design
  • SMS
  • QR Codes

Digital Advertising & Affiliates

  • Affiliate Marketing
  • Retargeting
  • Ad Management

CONTENT MARKETING

  • Blogging
  • Webinnars
  • Video Marketing
  • eBooks
  • Pay Per Click

 

TRAINING BENEFITS:

The participants will be able to acquire vast knowledge in digital marketing in the area of email marketing, search engine marketing, mobile marketing, content marketing, social media marketing and others.

:

TRAINING METHODOLOGY
The training will be interactive. It will be delivered via lectures supported by group exercises, discussions, case study analysis.

 

FOR WHOM:

-business managers

-business owners

-entrepreneurs

-marketing personnel

 

Venue:  3, Feramobi  Ajike Street  by Idi-roko bustop, Anthony Village, Lagos

Time: 10am-4pm

Fee: N45,000 per participant .This covers the training materials ,lunch and certificate

10% discount for two or more participants from the same organization. Additional 5% discount for early registration

ACC. NAME: Adoney Associates Limited

 ACC. NO.    4110014604 (SKYE BANK)

DATE:  September, 2017 .

For more enquiry, call: 08023660697, WhatsAPP: 07046181186, 08033227628, 09096834184 or    adoneyassociates@gmail.com,   adoneyassociates@aol.com or log on to   www.adoneyassociates.com

 

BRANDING FOR SUCCESS TRAINING N45,000

Adoney Associates will be having 1-day marketing-related training on Branding that will equip participants with the knowledge and skills to deliver exceptional Branding for success training.

BENEFITS:

After the training, the participants will be able to:

-Create a solid brand image

-Learn how to improve brand visibility

-Discover innovative branding methods

-Better define organization brand

-Learn how to implement best practices for branding

-Leave the workshop with individualized blue print.

COURSE CONTENT

-Introduction and Overview

-What is branding

-Essential of branding

-Psychology of color

-Brand message package

-Brand management techniques

Methodology: Formal lectures, discussion, audio-visual and case study will be used to enhance the training.

Target audience:  marketing managers, marketing executives, business managers, business owners, company representatives and interested  individuals

Duration: 1-day

Time: 10 am – 4 pm  daily

Fee: N45,000 per participant.  15% discount for early registation  and 10% discount for two or more participants from the same organization. The fee covers tea break, certificate and lunch.

Acct Name: Adoney Associates Limited

Acct No:  4110014604  (Skye Bank)

Venue: . 3, Feramobi Ajike Street, Idiroko Bustop, Anthony Village, Lagos.

Date:   September, 2017.

For details, call : 08023660697, 09096834184,  WhatsApp: 07046181186, 08033227628 or adoneyassociates@aol.com,

www.adoneyassociates.com

Time and Stress Management            N50,000

Failure to maintaining high standards at work and home is the stress factor that we each encounter every day of our lives. One of the biggest reasons cited for an increase in stress-related illnesses are the increased demands on our time, particularly in the workplace. For many of us there is never enough time to cope with all the demands placed upon us. The 1 Day training programme by Adoney Associates Limited will equip participants with the knowledge and skills to deliver exceptional time and stress management training.

 

Training Benefits:

At the end of the training, participants will be able to:

-Manage their stress and time effectively

-Reduce the chances of stress-induced illness

-Become more effective in the workplace

-Learn BREAD method of managing stress

-Know the difference between time busters and time drivers

-Learn the techniques of stress and time management

Training Methodology:

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

For whom:

Everybody. We all experience stress in one form or another and we all need to manage our time effectively.

Venue: NECA HOUSE, Alausa, Ikeja, Lagos

Time:  10am – 4pm

Fee: N 50,000 per paticipant

 

Deal: 15% discount for early registration and 10% discount for two of more from the same organization. For details, book an appointment with us, we can visit you to explain more.

Acct. name: Adoney Associates Limited

Acct.no:  4110014604 (Skye Bank)

Date:  March, 2017.

For more enquiry, For more enquiry, call 08023660697, WhatsApp:  07046181186, 08033227628, 09096834184 or    adoneyassociates@gmail.com,   adoneyassociates@aol.com,  info@adoneyassociates.com or log on to   www.adoneyassociates.com

Credit Management          N50,000

When companies sell their products or services, they at times demand cash on or before delivery, but in most cases they allow delay in payment. Trade credit forms about one- third(1/3) of the current assets of any company and therefore affects the working capital. According to Richard Brealey and Stewarts C. Meyers, Management of the Trade Credit requires answers to FIVE set of questions:

  • On what terms do you propose to sell your goods or services?
  • What evidence do you need of indebtedness?
  • Which customers are likely to pay their bills?
  • How much credit are you prepared to extend to each customer?
  • How do you collect the money when it becomes due?

 

COURSE CONTENT:

Introduction to Credit Management (25% of the entire training is on Credit Management)
The origin of credit, its role and impact on the future

The Effects of Credit
The financial effects of credit on cost, profits, liquidity, and the effect of bad debts on profits

Credit Management

What is credit management?
Its objectives
Its relationship with Sales

Credit Policy
Define guidelines governing the operation of credit department and is divided into two parts:
Policies & Procedures

Credit Assessment
Evaluation of credit risk of customers through analyzing sources of information and interpretation of financial statements

Covers in two parts:
Establishing Creditworthiness

Basic information sources
In-depth information sources
Credit limits and terms

Credit Limit Review
Ad hoc and on-going review of customers

Debt Collection (75% of the entire workshop is on Debt Collection)

Cash Collection

Three parts to effective collection

 

Collection Policy- 8 Collection Procedure

1.Right attitude for collection

2.Negotiation skills

3.Right person for the job

4.11 Techniques

5.Telephone collection

6.Personal visits

7.Reminder letters

8.Post-mortem 

 

Debt Collection Agencies

Legal Actions

  • Planning stage
  • Process
  • Remedies

 

Case Studies

  • How to handle difficult customers

 

Training benefits:

In this workshop, the facilitator hopes to share his  practical experience in credit management, that is CREDIT ASSESSMENT AND RECOVERY, the 2 important components that would outline how to carry out the roles, functions and responsibilities appropriately to cope with the pressures, within or outside your organization, in handling professionally issues related to debt collection and ensure the company stays on course to achieving its goals.

  • Understand the meaning and reasons for Credit Management
  • Appreciate the important of credit policy in defining the objectives, function and responsibilities of credit department to achieve maximum profitability from trading.
  • Realise the need of credit assessment due to selective risk-taking in the interests of increasing overall profitability.
  • Establish a Collection Policy that not only ensure recovery of debts, but also provide follow up procedures in monitoring and collection of debts

 

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions, case study analysis.

Who must attend:

  • Credit Assistants, Executives & Managers
  • Finance,  Accounts & Admin. Executives and Managers
  • Executives to Senior Managers
  • Marketing Professionals in-charge of collection

 

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: 3, Faramobi Ajike Street, Anthony village, Lagos.   Fee: N50,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   March, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Business Negotiation Skills                  N45,000

The ability to negotiate effectively is a high priority competency for business people today. This course will guide you through the steps to learn the skills needed to plan and conduct a successful negotiation with a win-win outcome. Based on academic research, this course goes beyond the basics to teach you how to look for creative solutions that can “enlarge the pie” for everyone. Interactive exercises, relevant examples and small group discussions reinforce learning and keep the session interesting and fun.

Course content:

  • Learn how to recognize when negotiation is appropriate, and when it is not appropriate
  • Develop and implement an effective plan and strategy for a negotiation
  • Learn to recognize communication styles and how to communicate effectively during a negotiation
  • Develop skills to recognize the causes of resistance and how to deal with them
  • Use anchors and how to control the range of negotiation and make them work for you
  • Effectively escalate commitment
  • Understand when and why you may have to be willing to walk away
  • Know when to use or not use first offers, and how to make the right offer
  • Use bidding strategies and recognize the hidden messages behind bids and offers

 

Who Should Attend

Individuals from executive level to salespeople who engage in negotiating activities from major business deals for their companies to working with vendors will benefit from this course.

Training Benefits

  • Understand the importance of a win-win approach to negotiation
  • Determine your communication style and how to recognize the styles of others
  • Learn how to plan a negotiation and why a plan is important
  • Learn the stages of a negotiation
  • Explore effective methods for team negotiation
  • Learn key negotiation tactics
  • Learn how to negotiate major deals and how to handle customer returns or complaints

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis

 

Deal: 15% discount off for two or more participants from the same organization and early registration

  • Venue: NECA HOUSE, Alausa, Ikeja, Lagos. Fee: N45,000
  • Time: 10am – 4pm
  • NAME: Adoney Associates Limited ACC. NO.4110014604 (SKYE BANK)
  • DATE: April, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Crisis Planning for Business                   N60,000

Unplanned events can have a devastating effect on businesses. Crises such as fire, damage to stock, illness of key staff or IT system failure could all make it difficult or even impossible to carry out your normal day to day activities. At worst, you could lose important customers or even go out of business altogether. It is therefore necessary to identify potential risks, make preparations for emergencies and test how your business is likely to cope in a disaster.

BENEFITS:

After the training, the participants will be able to:

-Identify potential risks to business

-Make preparation for emergencies

-Test how business is likely to cope in a disaster

-Develop BCP to minimize disruption to business

-Review and update risk management plan

Course content

Day1

-Overview

-Risk management and BCP

-Types of Business risk

-Minimizing impact of risks on your business

Day2

-Create a written BCP

-Test and maintain your BCP

-BCP management

-Inspire continuity culture

 

FOR WHOM:

-Company directors

-Business owners

-Business managers

-Heads of department

-Interested individuals

-Potential entrepreneurs

FEE: N60,000

DURATION: 2-DAY

TIME: 10am -4pm  daily

DATE:  April, 2017.

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N60,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   February, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

 

Supply Chain Management                          N45,000

This Supply Chain Management Seminar helps participants meet management’s profit objectives. This onsite training helps provide supply chain management techniques to direct and coordinate staff in every aspect of purchasing operations. Participants discover new supply chain management approaches, gain the latest information on Material Requirements Planning (MRP), and Resource Requirements Planning, and much more.
Supply chain management has become tremendously important in an increasingly competitive marketplace. The term “supply chain” refers to the entire network of companies working together to design, produce, deliver and service products. While many companies focus on manufacturing and quality improvements within their organization, the best companies extend their efforts beyond their organization to encompass the entire supply chain. Most companies struggle with even the basics of balancing supply and demand in their supply chains. For example, supply chain professionals know sales and operations planning (S&OP) is important to your company. However, few companies can actually say they have a strong S&OP process in their business. This interactive training session can change that.

 

Course content:

  • Recognize Customer Service, Warehousing and Distribution
  • Planning, Performance measurements and data accuracy
  • Apply Inventory Management
  • Distinguish Procurement, Purchasing and supplier management
  • Recognize Demand Management, S&OP (sales and operations planning) and Production planning
  • Discover Forecast planning, execution and tracking
  • Acquire the knowledge to master Production Schedule and Rough-Cut capacity planning
  • Identify Capacity Planning, Resource Requirements Planning, Capacity Requirements Planning, Scheduling
  • Recognize Material Requirements Planning (MRP), Bill of Material (BOM), and Role of the Planner
  • Carry out Quality Management and Problem solving

 

Who Should Attend

This interactive training is designed for: senior level managers, materials managers, warehouse professionals, inventory control specialist, purchasing professionals, finance and accounting specialist, and transportation and traffic specialists. Plus, your vendors and suppliers can also benefit from the interactive discussions throughout this training session and you are welcome to invite them to your session.

 

Training Benefits

  • Apply supply chain system best practices
  • Discover how to increase purchasing efficiency through better inventory management
  • Produce an effective supply management program
  • Produce accurate inventory data
  • Evaluate customer service levels
  • Discover new supply chain management technology
  • Recognize how to substitute information for inventory
  • Design effective teamwork strategies with vendors and suppliers
  • Acquire the knowledge to collaborate with suppliers for better service
  • Determine how to reduce lead times coming and going
  • Recognize how to implement continuous improvement throughout the supply chain process

 

TRAINING METHODOLOGY :

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N45,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   May, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

 

Critical Thinking Skills for Leaders                   N50,000

This Critical Thinking course teaches critical thinking methods to generate new ideas, solve problems and make better decisions. Managers learn to implement team critical thinking skills. The course is customized to give direction for managers and supervisors to develop their ability to coach, mentor and integrate the use of critical thinking skills within their teams and departments.

Critical thinking is systematic thinking. Using a structured step-by-step process, critical thinking involves asking the right questions and expanding your understanding to improve both the process and the products of thinking. By understanding this process and developing the skills for critical thinking, everyone benefits. To maximize effectiveness, every manager must be able to incorporate critical thinking into their management process.

 

Course content:

  • Know how to apply the principles of thinking
  • Tap into personal and team true thinking potential
  • Using the Socratic Method of questioning to get answers and think through options
  • Capitalize on diversity in thinking and break down barriers to innovation
  • Determine how to ask the right questions and challenge assumptions
  • Understand how to apply new problem solving and decision making skills
  • Know how to expand perceptions about situations and problems
  • Use clear thinking to influence
  • Identify how to know what you don’t know
  • Capitalize on the creativity of others

 

Who Should Attend

Supervisors, managers and executives who want to build and expand their thinking skills to fully consider all sides of an issue and anticipate a broader range of possibilities. This course is for anyone required to handle both daily and “big picture” issues effectively.

Training Benefits

  • Learn more effective ways of thinking to generate new ideas, solve problems, make decisions and serve customers better
  • Using smart thinking to manage conflict, make presentations,and plan meetings
  • Shift to the most appropriate thinking style for any situation
  • Complete tasks faster, make fewer mental mistakes
  • Develop skills to deal with new problems and manage change effectively
  • Develop organizational strategies to maximize intellectual capital and strategies for improvement

 

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

 

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N50,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   May, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

 

Effective Sales Management                     N45,000

This training is intended as a practical guide on how to deal with the many challenges your sales management team . Managing people is challenging and by getting ideas on how to do this effectively you will be in a better position to fulfil your role and enjoy it.

The training will help managers improve and become good leaders and communicators. This will improve the management of a sales team and the targets that are set in a positive way.

Training benefits:

  • Leadership, management, sales planning and processes
  • Communication, development and motivating the team
  • Personal effectiveness and prioritisation
  • Managing change
  • Selling and managing through indirect channels

Who should attend?

  • Sales managers and supervisors
  • Those new to a sales management role
  • Those who would like a refresher
  • Those looking to move into an sales management role

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis

 

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N45,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   June, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

 

 

Budgeting for Managers                  N80,000

Budgeting for Managers training will teach the non-financial managers how to make budgeting a powerful, interesting tool rather than just numbers thrown on a page. Participants learn practical skills for assessing the current budget and costs, identifying organizational inputs and outputs, preparing for problems, and achieving financial objectives.

After this training managers will know how to develop and oversee a budget. They come away with an understanding of how a budget planning tool will help them to consistently meet and exceed their and the organization’s financial goals and expectations.

. Course content:

Day One

  • Assess your company’s present budget, manager’s budget, budget forms, pre-budgeting activity and budgeting process
  • Recognize inherent problems in the budgeting process
  • Evaluate how your budget plans allow for the occurrence of inherent problems
  • Distinguish the “must” elements of planning a budget
  • Evaluate your budget plans to determine if these elements have been addressed
  • Identify and define an organization’s outputs
  • Determine what controls those outputs
  • Verify the three kinds of organizational inputs
  • Integrate these inputs specifically to your organization

Day Two

  • Identify costs and cost drivers
  • Prepare for uncertainty
  • Recognize assumptions as powerful tools in overcoming uncertainty
  • Determine outside environmental factors and internal uncontrollable factors
  • Provide participants with tools to effectively communicate opportunities and problems in meaningful terms to bosses, peers and subordinates
  • Recognize the three sources of budget numbers
  • Specify the key questions that must be answered before revenue forecasting
  • Recall the principles of effective cost budgeting
  • Verify the different types of capital expenditures and how they should be justified
  • Formulate process for obtaining budget approval

 Who Should Attend

All management employees and their assistants who are involved in the budgeting process. 

Training Benefits

  • Recognize the principles, techniques and practices applicable to every business
  • Identify how budgeting principles, techniques and practices apply specifically to your business
  • Evaluate the use of your budget forms

TRAINING METHODOLOGY:

interactive discussion, case studies and practical exercises to help participants to learn to determine the sources of budget numbers, as well as how to verify different types of capital expenditures. They will develop the necessary skills  to deal with uncertainty as well as those necessary to forecast and plan.

 

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N80,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   June, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Building High Performance Team                       N80,000

This highly practical and interactive workshop will help you develop your teambuilding and team leadership skills. The programme will focus on building a high-performance team through various exercises and role-plays, and participative discussions by identifying and leveraging on:

  • Factors of individual performance
  • Factors of team performance

The session will help you to foster teamwork and enhance skills in raising energies, improving responsiveness, enhancing motivation through responsibilities and rewards and encouraging your team to work effectively with other teams.

 

Course content:

Day One

The Role of the Team Leader in Developing a High Performance Team

The Dynamics of High Performing Teams

Team Issues and Performance

Building Trust Between Team Members

Team Members and Individual Performance

Working Styles in Relation to Teambuilding:

Day Two

Welcome & Review

  • Identify your own key learning points from day 1

Managing Performance Through Feedback
The heart of leadership and the art of leadership is to be able to monitor and manage the performance of your team

  • Examine the skills of giving and receiving feedback
  • How to give less than positive feedback and keep your team motivated

 

Productive Team Meetings

  • Explore some of the ‘hidden’ elements to a successful meeting that go beyond normal company meeting disciplines.

Breaking The Paradigm
Another key element of a high performing team is their ability to operate creatively and to constantly challenge existing operational practices.

  • Explore paradigm paralysis and how to encourage your team to go beyond the obvious

Case Study – a Salutary Warning
Review a real-life case study in which the dangers of not following the guidelines of a high-performing team become all too apparent. The team will examine the case study and will ask what went wrong and how the situation could have been avoided.

Personal Application

Training benefits

  • Explore the Role of the Team Leader in Developing a High Performance Team
  • Develop your Team-building and Team Leadership Skills
  • Understand the Dynamics of a High Performing Team
  • Discuss how to Manage Performance trough Feedback

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis

FOR WHOM
Group leaders and assistants

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue:NECA HOUSE, Alausa,  Ikeja, Lagos.   Fee: N80,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   July, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Working Capital Management                         N80,000

Every business needs adequate liquid resources in order to maintain day-to-day cash flow. It needs enough cash to pay wages and salaries as they fall due and to pay creditors if it is to keep its workforce and ensure its supplies. Maintaining adequate working capital is not just important in the short-term. Sufficient liquidity must be maintained in order to ensure the survival of the business in the long-term as well. Even a profitable business may fail if it doesn’t have adequate cash flow to meet its liabilities as they fall due.

Working capital management involves the relationship between a firm’s short-term assets and its short-term liabilities. The goal of working capital management is to ensure that a firm is able to continue its operations and that it has sufficient ability to satisfy both maturing short-term debt and upcoming operational expenses. The management of working capital involves managing inventories, accounts receivable and payable, and cash.

 

Content

  • Definition of working capital
  • Cash management and decision-making
  • Different working capital profiles
  • Working capital ratios
  • Techniques to manage working capital
  • Cash management and liquidity
  • Cash flow and working capital
  • Investing methods
  • Cash flow forecast and analysis

 

Training Benefits

  • Understand the meaning of working capital
  • Appreciate what Working capital management relates to
  • Learn about some key liquidity ratios used to understand more about a business’ working capital position
  • Understand various techniques used to manage working capital

TRAINING METHODOLOGY
The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

Who should attend

Business and financial controllers, accountants, credit controllers and payment officers, internal auditors, accounting / IT business process owners, systems accountants, bank commercial teams, purchase teams. The course will be valuable to anyone responsible for managing any part of the working capital pipeline

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue:  NECA HOUSE, Alausa, Ikeja, Lagos.   Fee: N80,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   July, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Procurement Management Training  N45,000

This one (1) day course provides an introduction to Procurement and outlines the best practice in Procurement management principles and practices.

This course explores the procurement process; planning procurement and reviews the structure of contracts and options available for procurement. It also examines the tendering process, solicitation, probity, and how to evaluate tenders

course content

Day One

Introduction to Procurement

  • Procurement Process
  • Procurement Management Process
  • Procurement Management Plans
  • Procurement Planning
  • Make vs Buy Decision
  • 7 “Rights” of Procurement
  • Procurement Delivery Systems

Introduction to Contracts

  • Contract Systems
  • Contract Types
  • Contract Selection
  • Standard Form General Conditions
  • Contract Statement of Works

Procurement & Tendering

  • Objectives of Tendering
  • Solicitation
  • Tender Preparation
  • Tender Evaluation
  • Probity

Understanding Contracts

  • Things to note
  • Contract documents
  • Disclaimers/Releases/Indemnities
  • Order of Precedence

Audience

  • Project managers
  • Contract managers and administrators
  • Procurement professionals
  • Project engineers
  • Contractor’s design team

Benefits

  • Learn with practical applications that reflect real-life Procurements, particularly the challenges and potential problems encountered on a day-to-day basis
  • Explains how to run a successful procurement.
  • Explains the Tender process and how to manage a successful RFT/RFQ etc
  • Gain practical knowledge in the procurement phase of projects
  • Implement international standard for procurements
  • How to evaluate Tenders

TRAINING METHODOLOGY
The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA House, Alausa, Ikeja, Lagos.   Fee: N45,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   August, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Strategic Management of Human Capital N90,000

Course Overview

This latest programme in our HR series is designed for all senior HR professionals looking to take their role and department to a strategic and senior level within the organisation.

It focuses on how to create a well structured strategy to effectively manage the talent pool of the organisation and details how to communicate and get senior management ‘buy-in’. By highlighting the major obstacles that experts have already identified, it takes the role of HR beyond that of the HR Business Partner to the level of a corporate adviser in all commercial and company strategic decisions.

Simply put, the business of HR must be the business. This is a pre-requisite if HR wants to take a more substantial role in leading the organisation to commercial and personnel well-being.

Who should attend?

HR professionals who want to develop their skills to become an invaluable asset to the business and reach their potential as high-performers, including:

  • HR directors
  • Group HR managers
  • Senior HR business partners
  • HR controllers
  • HR managers and senior HR professionals

Day 1

.Module 1 – Understanding board level corporate and strategic decisions

Module 2 – Operating at a strategic level
Module 3 – Raising your commercial and financial awareness

.Module 4 – Educating businesses into the value of the human capital

Day 2

Module 5 – Influencing stakeholders and key decision makers

.Module 6 – Bringing the outside in: Research and external networking and its value

Module 7 – Driving cultural change programmes from the top down

Module 8 Demolishing the HR Ivory Towers

Module 9 Moving your HR team from reactive to proactive

Benefits

  • Innovative HR strategies and critique of outcomes.
  • Skills to plan and implement a coordinated approach to HR functions across an organisation.
  • Engage key stakeholders.
  • Implement methods to develop and monitor HR plans and align human resources with broader business objectives.
  • Knowledge of relevant legislation.
  • Differentiate situational/diversity needs and manage risk.
  • Consultation, problem-solving and organisational skills.
  • Develop strategic goals and participate in continuous improvement of HR consultancy services.
  • Originality, analytical thinking, and creative exploration of diverse HR concepts, e.g. methods of service delivery.

TRAINING METHODOLOGY
The training will be interactive. It will be delivered via lectures supported by group exercises, discussions and case study analysis.

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue: NECA House, Alausa, Ikeja, Lagos.   Fee: N90,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   August, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Planning, Forecasting and Budgeting N60,000

Course overview

This two-day course starts with the assumption that you already have a business strategy and outlines some techniques for creating business plans that are aligned with this strategy. It provides techniques for checking that the plans – and hence the strategy – are financially viable.

Moving on to forecasting, the programme describes seven techniques that between them improve the accuracy of any forecast you have to make. This leads in to budgeting, which should convert the business plan and the short-term forecasts into a financial statement of expected revenues and costs.

Many organisations are dissatisfied with the budget as a mechanism of planning and control. For them the budget absorbs a great deal of management effort and provides questionable value in return. This course explores several ways of improving the budget – from getting rid of it altogether to adopting a range of less radical modifications.

Who should attend?

  • Middle and senior managers with commercial responsibilities
  • Business unit heads
  • All those responsible for planning, forecasting and budgeting
  • Senior managers who need to know more about budgeting and forecasting without having to know the intricacies of company finance

Benefits:

Participants attending this programme will learn how to:

  • Translate strategy into results
  • Generate a business plan that drives organisational activity
  • Increase the accuracy of forecasting
  • Ensure realistic forecasting
  • Allocate appropriate resources
  • Set budgets that are quicker to create, encourage the right behaviours and add value
  • Identify and manage key risks
  • Avoid the weaknesses of conventional approaches to budgeting

Course content:

Day one

 Creating business plans from the strategy

Plans to improve business-as-usual

Forecasting

Risk

 Day two

The conventional annual budget

 One solution to the conventional budget: stop budgeting!

Ways to improve the budget

Using the budget to manage effectively

 Getting effective budget accountability

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions, case study analysis.

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue:  NECA House, Alausa, Ikeja, Lagos.   Fee: N80,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   October, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

Planning, Forecasting and Budgeting N60,000

Course overview

This two-day course starts with the assumption that you already have a business strategy and outlines some techniques for creating business plans that are aligned with this strategy. It provides techniques for checking that the plans – and hence the strategy – are financially viable.

Moving on to forecasting, the programme describes seven techniques that between them improve the accuracy of any forecast you have to make. This leads in to budgeting, which should convert the business plan and the short-term forecasts into a financial statement of expected revenues and costs.

Many organisations are dissatisfied with the budget as a mechanism of planning and control. For them the budget absorbs a great deal of management effort and provides questionable value in return. This course explores several ways of improving the budget – from getting rid of it altogether to adopting a range of less radical modifications.

Who should attend?

  • Middle and senior managers with commercial responsibilities
  • Business unit heads
  • All those responsible for planning, forecasting and budgeting
  • Senior managers who need to know more about budgeting and forecasting without having to know the intricacies of company finance

Benefits:

Participants attending this programme will learn how to:

  • Translate strategy into results
  • Generate a business plan that drives organisational activity
  • Increase the accuracy of forecasting
  • Ensure realistic forecasting
  • Allocate appropriate resources
  • Set budgets that are quicker to create, encourage the right behaviours and add value
  • Identify and manage key risks
  • Avoid the weaknesses of conventional approaches to budgeting

Course content:

Day one

 Creating business plans from the strategy

Plans to improve business-as-usual

Forecasting

Risk

 Day two

The conventional annual budget

 One solution to the conventional budget: stop budgeting!

Ways to improve the budget

Using the budget to manage effectively

 Getting effective budget accountability

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions, case study analysis.

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue:  NECA House, Alausa, Ikeja, Lagos.   Fee: N80,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   October, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

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Planning, Forecasting and Budgeting N60,000

Course overview

This two-day course starts with the assumption that you already have a business strategy and outlines some techniques for creating business plans that are aligned with this strategy. It provides techniques for checking that the plans – and hence the strategy – are financially viable.

Moving on to forecasting, the programme describes seven techniques that between them improve the accuracy of any forecast you have to make. This leads in to budgeting, which should convert the business plan and the short-term forecasts into a financial statement of expected revenues and costs.

Many organisations are dissatisfied with the budget as a mechanism of planning and control. For them the budget absorbs a great deal of management effort and provides questionable value in return. This course explores several ways of improving the budget – from getting rid of it altogether to adopting a range of less radical modifications.

Who should attend?

  • Middle and senior managers with commercial responsibilities
  • Business unit heads
  • All those responsible for planning, forecasting and budgeting
  • Senior managers who need to know more about budgeting and forecasting without having to know the intricacies of company finance

Benefits:

Participants attending this programme will learn how to:

  • Translate strategy into results
  • Generate a business plan that drives organisational activity
  • Increase the accuracy of forecasting
  • Ensure realistic forecasting
  • Allocate appropriate resources
  • Set budgets that are quicker to create, encourage the right behaviours and add value
  • Identify and manage key risks
  • Avoid the weaknesses of conventional approaches to budgeting

Course content:

Day one

 Creating business plans from the strategy

Plans to improve business-as-usual

Forecasting

Risk

 Day two

The conventional annual budget

 One solution to the conventional budget: stop budgeting!

Ways to improve the budget

Using the budget to manage effectively

 Getting effective budget accountability

TRAINING METHODOLOGY

The training will be interactive. It will be delivered via lectures supported by group exercises, discussions, case study analysis.

Deal: 15% discount off for two or more participants from the same organization and early registration

Venue:  NECA House, Alausa, Ikeja, Lagos.   Fee: N80,000

Time: 10am – 4pm

ACC. NAME: Adoney Associates Limited      ACC. NO.4110014604 (SKYE BANK)

DATE:   October, 2017

For more enquiry, call: 08023660697, Whatsapp: 07046181186.  adoneyassociates@aol.com  or  log on to  www.adoneyassociates.com.     www.facebook.com/adoneyassociates.   Twitter:  @adoneyassociate

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