Administration and Office Management: Best Practices

Administrative assistants are invaluable members of the office team. They are charged with overseeing and coordinating the day-to-day operations of a business. Thanks to the advent of communication technology, the skills these assistants require have become diversified, and the ability to multitask and juggle several different instructions at once has become essential. Other qualities needed by these members include excellent communication skills, a polished appearance, and good interpersonal instincts. This course tackles all these behavioral skills while focusing on areas related to the use of technology to get things done effectively and successfully.

Course Methodology

This highly interactive course includes trainer presentations, group activities, working in pairs, individual exercises, discussions, reflection, quizzes, and case studies. Participants will have the opportunity to discuss their challenges and share good practice.

Course Objectives

By the end of the course, participants will be able to:

  • Define and apply the new roles of executive assistants and administrators to meet modern challenges
  • Use technology to get more done and to stay connected with the office and their boss
  • Plan and organize workflow effectively by filing, documenting, sorting, indexing, and retrieving corporate documents in the most appropriate manner
  • Create quality standards for a motivating and productive office environment
  • Demonstrate a better command of the English language including the meaning and spelling of words, grammar, and the rules of writing
  • Identify and improve the competencies they require to keep generating added-value services

Target Audience

This course is designed for people who have graduated from an office administration program or have several years of documented work experience in the secretarial or office administration fields. It will also benefit those interested in qualifying for entry-level supervisory or managerial office positions, as well as those currently in related positions and seeking to improve their professional knowledge and skills to succeed in today’s high-technology offices.

Course Inclusions:

  • Comprehensive learning materials incl. exercise files
  • Post course telephone support
  • ‘Certificate of Attendance’ on completion of the course
  • Light lunch

Deal: 5% discount for two to four participants and 10% discount for 5 and above participants. We also offer virtual training on WhatsApp and Zoom. Contact us for details.

Training Details

Duration

3-day

Time

10 am – 4 pm daily

Fee

N200,000 per participant.

Acct Name

Adoney Associates Limited

Acct No

4110014604 (Polaris Bank)

Venue

Lagos

Date

Batch A: Nov 1-3, 2023, Dec 12-14, 2023.

Batch B: Feb, 12-14, 2024, March, 26-28, 2024, May, 20-22, 2024, July, 23-25, 2024, August, 6-8, 2024, Sept, 17-19, 2024, Nov, 26-28, 2024.

More details

Call: 08023660697, Call/WhatsApp:  07046181186
Email:adoneyassociates@gmail.com, info@adoneyasociates.com